We answer email seven days a week, usually within a few hours. Photos help more than descriptions — a picture of your tank tells us more in two seconds than three paragraphs can.
8858 Boyce Pl
Saint Louis, MO 63136
Thursday–Sunday, 11am–6pm
(314) 422-0459
hello@liquidforest.buzz — general and build advice
hello@liquidforest.buzz — shipping, returns, DOA claims
Build advice: same day, often within two hours.
DOA claims: within one hour during business days.
Wholesale: two business days.
No. A low-tech tank with anubias, java fern and cryptocoryne under a modest light is genuinely easier and looks good in three months. Add CO2 when you want carpets and red stems, not before.
Tissue cultures are sterile by definition. Potted and bunch plants come from our own emersed house, which has never had a snail population, but we still recommend a routine dip if you are protective of a shrimp colony.
Locally, yes — installs and monthly maintenance within about thirty miles of Saint Louis. Call the showroom. We do not ship pre-scaped tanks; they never survive the trip.
Photograph the outer carton and the break, then email hello@liquidforest.buzz within 48 hours. Replacement ships the same day we see the photos. Keep the box until we tell you the claim is closed.
On identical items from authorised US dealers, yes. Not against grey-market imports without a warranty — that is not the same product even when the box looks the same.